The app in action
Features that make the difference
Discover how bbipe simplifies every step of your social media and live stream sales.
All customer conversations in one place
Centralise Messenger, Instagram and WhatsApp in a unified inbox. Chat, generate sales, view history and track each customer's orders.
- Messenger, Instagram and WhatsApp integrated
- Full history per customer
- Orders linked to each conversation
- Generate sales directly in chat
Manage and analyse every live broadcast
Create and schedule live streams, track sales in real time and view detailed statistics for each broadcast — duration, revenue and viewers.
- Create and schedule live streams
- Items sold and revenue per broadcast
- Statistics: duration, viewers, results
- Customers who purchased in each live
Full control of orders, payments and stock
Manage all orders with status filters, link MB WAY and Multibanco payments, control stock and automatically add customers to waitlists.
- Filters: open, paid, processing, ready to ship
- MB WAY and Multibanco reference integrated
- Full product profile with photos and prices
- Automatic waitlist when stock returns
Online store, mobile app and notifications
Offer an online store to sell outside live streams, with a mobile app for customers to follow broadcasts and receive unlimited notifications.
- Online store synced with stock
- Mobile app for customers
- Notifications about live streams and promotions
- Automatic reminders for pending orders
Features
Everything bbipe does for your shop
Over 20 features to manage sales, customers, stock, live streams and shipping.
Communication & Sales
Message management
Centralise messages from Messenger, Instagram and WhatsApp, chat directly with customers, generate sales, view history and track orders linked to each person.
Selling through posts
Add sales posts and import content from Facebook, turning posts into purchase opportunities.
Social media integration
Connect your shop to Facebook, Instagram and TikTok to manage sales, automations and communication channels from the platform.
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Orders & Payments
Complete order management
View all shop orders with statuses, amounts, payment methods and dates. Includes filters to quickly find open, paid, processing or ready-to-ship orders.
Payment management
Link different payment methods to orders, including MB WAY and Multibanco reference integrations.
Automatic order reminders
Send reminders to customers who have not completed or paid an order, helping recover pending sales.
Payments and transactions
The settlements area lets you view plan information, transactions and payment history.
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Products & Stock
Stock management
Create and organise products, control available quantities, view purchased items, removed products and customers on waitlists.
Automatic waitlist
When a product becomes available again, the system can automatically notify customers who were interested in that item.
Full product profile
Each product can include name, description, internal notes, price, previous price, photo, reservation code and other information needed for sales.
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Customers
Customer management
Brings customer data into one area: name, email, phone, number of orders and total amount spent.
Purchase history
View how many orders each customer has placed and their total spend in the shop.
Customer blocklist
Identify and block customers with problematic behaviour, non-compliance or repeatedly abandoned orders.
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Live streams & Analytics
Live stream management
Create and schedule live streams, view customers who purchased, items sold and revenue per broadcast.
Live stream analytics
Shows broadcast duration, revenue earned, peak viewers and results for each live stream.
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Store, App & Notifications
Online store
The platform includes the option to offer a store for customers to buy products outside live streams. This feature may depend on the plan.
Mobile app
Your shop can be present in the mobile app, letting customers find products, follow broadcasts and receive notifications.
Customer notifications
Send notifications to customers subscribed to the app, without relying solely on Facebook reach.
Unlimited in-app notifications
Your shop can communicate with subscribed customers via notifications about live streams, news, promotions and products.
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Shipping & Integrations
Shipping management
Configure shipping methods, postage rates and delivery rules.
Carrier integration
Includes integrations with services such as ShippyPro, DHL and CTT, making it easier to create shipments and labels.
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Team & Artificial Intelligence
Artificial Intelligence assistant
Provides an AI assistant to answer frequently asked customer questions and support shop customer service.
Team management
Add team members and organise their access to the platform.
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Ready to see bbipe in action?
Book a free demo — we'll show the platform tailored to your business.
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