Knowledge base
bbipe knowledge base
Daily and monthly updates, detected and fixed issues, real-time social media integration status — all in one place.
Last updated: 17 Jul 2026, 11:45
Daily updates
Improvements, fixes and news published in the last 24 hours.
Live monitor — comments/min counter
New indicator on the live dashboard to track comment volume per minute during Facebook and Instagram streams.
WhatsApp Business sync
Order messages are now grouped by customer with previous cart history.
Sales report by platform
CSV export with revenue split by Facebook, Instagram, TikTok and WhatsApp.
Monthly updates
Summary of last month's deliveries — features, integrations and performance improvements.
Mobile app — points & credits
Loyalty program with purchase points, store credits and push notifications for end customers.
1-click MB WAY checkout
Customers with active MB WAY receive automatic payment requests after cart confirmation.
Multi-user backoffice
Sales, fulfillment and admin profiles with granular section permissions.
Detected & fixed issues
Incidents reported by the team or customers that have been resolved.
Instagram comment sync delay
Fixed up to 2-minute delay on lives with 200+ comments/min. Current average latency: 8 seconds.
Duplicate push notifications on mobile
Resolved double alerts for confirmed payments on Android devices.
PDF report export
Fixed formatting error on monthly reports with 500+ rows.
Issues to fix
Identified issues under investigation — we update this list as progress is made.
TikTok Shop — color variants
Some shops report discrepancy between TikTok catalog variants and bbipe backoffice. Fix expected 22 Jul.
Dark mode on web backoffice
Frequent request from shops with night shifts. In development for August 2026.
Social platform status
Real-time monitoring of bbipe integrations with each platform.
Facebook & Messenger
OperationalLives, comments and DMs operational.
17 Jul, 11:42
Lives, stories and DMs synced.
17 Jul, 11:42
TikTok
DegradedLive comments with slight latency (+30s). Team investigating.
17 Jul, 11:40
WhatsApp Business
OperationalMessages and payment templates active.
17 Jul, 11:43